A Yahoo email address has been the most common source of this issue. To address it, we provide several suggestions. All or some of these solutions may be necessary to get to the bottom of what’s wrong. Follow the steps in the correct sequence for the best results.
There are several options when it comes to finding a fix for methods for Error: Could not connect to the email server problem. Let’s take a closer look at each of the options. Alternatively, you can dial 1-800-761-1787 and speak to our certified technicians for quick and precise help.
Step 1: Make sure you’re running the most recent version
You should update QuickBooks Desktop to the newest release version:
· Navigate to the "Check for new releases" page.
· Next, be sure that a product has been chosen. Click the ’Change link’ and choose ’QuickBooks product’ from the drop-down menu if it isn’t.
· To download the ’update file,’ click the ’update’ button.
· Lastly, click on ’Setup automatic updates’ to see how to have QuickBooks download and install any new updates on their own.
Step 2: Verify the settings in the webmail preferences if necessary
· Go to the ’Edit’ menu and select ’Preferences’ option.
· On the left pane, pick the ’Send forms option.’
· Choosing ’Edit’ after selecting ’My preferences’ will allow the user to change the email account they are currently using.
· Next, in the ’update email info page,’ go to the ’SMTP Server information’ area and enter the server’s name and port’ from the email service provider settings.
· Set up the email service on the QuickBooks desktop by consulting the "SMTP Server" and "Ports" lists.