Why HP printer Keeps going offline? Tips to turn your HP printer online 

If you need to print an important document and a notification pops up that your HP printer is offline, then it can be extremely frustrating. 

An HP printer offline means it can’t communicate with your computer, thus, it is unable to function when you tap on print.

So, getting mad and screaming, for hp printer keeps going offline won’t do anything well. You have to consider solving this issue.

This surprising common issue happens with many connected printers and can be resolved easily with a few steps.

Learn how to get your HP printer working again quickly with these simple instructions.


What does it mean when your HP Printer is offline?


If you have received this error message, it can be extremely irritating. It doesn’t mean that your printer is broken, however, an offline printer cannot communicate with the device sending the print job.


Unfortunately, a disconnected printer can’t get new print jobs and process them, so it’s better to stop all print jobs until you settle the issue.


Try not to send any more print requests to your disconnected printer until you have gone through this troubleshooting guide.


If you have print jobs in the printer queue, you may need to cancel them until you get back your printer online. Make sure to save your work so that you can print your projects later when the issue is sorted.


Some of the reasons can be-

·       Outdated drivers

·       A setting error 

·       Connection issues


How to change the printer from disconnected to online status? 


Option 1- Run HP printer and scan doctor 


·       Use the HP Print and Scan Doctor application to see and solve errors. You can track down this extraordinary version that is intended to resolve offline issues by clicking this link.

·  Open the application called HPPSdr.exe by taping it from the download location and permitting it to run. You might need to be in administrator mode to do this. 

·       If you are prompted, select Yes to trust the file source because it comes directly from the HP tech support team.

·       Click Start and select your printer.

·       If your printer is not listed, restart your printer, then tap Retry in the Print and Scan Doctor application

·       The application will identify potential connection issues. Follow the prompts and press Yes if asked to turn on printer updates

·      Proceed through the prompts and tap on Yes if asked to make this printer the default printer


Option 2- Set the default printer 


·      Utilize the search box or request that Cortana open Devices 

·      Select Printers & scanners

·    Make sure that the box next to “Let Windows manage my default printer” is not checked. Click the box to unselect it is important 

·      Choose your printer from the list provided

·     If your printer is listed multiple times, select the version that is showing an inactive or online status 

·      Click Manage

·       Click Set as default


Option 3- Check your connection 


·      Restart your printer by turning it off, holding up 10 seconds, and disconnecting the power cord from your printer

·       Then, turn off your computer

·       Attach the printer power cord to the printer and turn the printer back on

·       Disconnect the cord of power from your wireless router

·       It might require a couple of moments for your web to return on 

·       When it does, power on your computer

·       Make use of the HP wireless setup wizard or the HP Smart software, connect your printer to your network Print a wireless report to perceive what network issues might, in any case, exist Search for this report in the Network settings or the Wireless menu of your printer



For anybody inquiring, why is my HP printer offline?” realize that you are not the only one experiencing a similar issue. Almost every printer owner will experience this issue at least once in a lifetime.

It tends to be more normal for the individuals who have a wirelessly connected printer or an older printer, or the people who haven’t refreshed their operating system or printer drivers in some time. Each time you run into this issue, make sure you work through the steps mentioned above until you resolve it.