What Role Does a Hospital Chargemaster Play in Revenue Cycle Management?

The hospital charge description master, or hospital chargemaster, communicates medical bills to payers and patients.

The hospital chargemaster plays a crucial role in revenue cycle management: it’s the heart of the healthcare revenue cycle. It’s the central point from which all billing gets sent to patients and insurers.

Organizations that fail to maintain the chargemaster face enormous problems. Poor chargemaster maintenance leads to revenue leakage. It can also lead to inaccuracies, non-competitive fees, and claim rejections.