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Nick Taylor

674 days ago
Unfiled. Edited by Nick Taylor 674 days ago
Nick T HP Printer Troubleshooting Offline Error
 
When your HP printer shows the status as being offline, chances are that the network connectivity might not be appropriate. There could also be faulty settings. The HP printer offline status will not allow your system to communicate with the device and hence, you will not be able to print or scan anything. Take a look at the fix for this. 
 
1. First, you will be required to download the HP Print and Scan Doctor. 
 
2. After the tool has been downloaded, run it on your computer.
 
3. After the HP Print and Scan Doctor open, click on “Start”.
 
4. Now select the name of your HP printer. On the off chance that you do not see the name of your printer, click on “Retry” and it will appear. 
 
5. Your system may be prompted to turn on the printer updates, in case any. Click on “Yes” to install and then tap “Continue”.
 
6. Running the HP Print and Scan Doctor tool will resolve the offline printer status. The tool will also guide you with the instructions in case there is any error with the connection. 
 
 

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