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matthew taylor

2 days ago
Unfiled. Edited by matthew taylor 2 days ago
matthew t Why is Canon printer not printing when the ink is full
Every printer in the market goes through some errors or issues at some point. Well, no device can be perfect at all. Canon inc. tries their best to provide a trouble-free printing experience with their printers. However, users can face some issues regarding ink on the printer.     
There can be two cases of such printing issues, the first is no ink on the printer page, and the second is low or faded print ink on output. If your canon printer is attempting to print, but the ink isn’t printing on the paper, then it may happen because of a few reasons such as;
  • There is no ink in the tank or Bubble Jet.
  • Clogged Printhead nozzles on the ink cartridge.
  • You didn’t remove the Protective cap or tape completely.
  • BJ cartridge replacement is needed.
Read more : How To Download Konica Minolta Printer Drivers For Windows
What’s the solution?
If your Canon printer model faces issues like no ink on printing result pages, you can go through a few processes.
Print a Nozzle Check Pattern to check printhead status 
By seeing the Nozzle Check Pattern, you can confirm if the tank has enough ink and whether the ink ejects from the printhead nozzles.
  • Go to the MultiPASS control panel and press on the Function option.
  • Swipe right with the “>” and stop swap when Nozzle Check appears.
  • Press the Start/Copy button. 
  • If you see Nozzle isn’t printing properly, clean the printhead at least five times.
 After installing BC-21e Color BJ Cartridge, four colors will be shown – Black, Cyan, Magenta, and Yellow. A missing line is normal in colors.   
How to clean PrintHead?
When you find the ink is full but not printing on paper, then you should perform printhead cleaning of Canon printer by following these steps;
  • Tap on Function from Canon printer display.
  • Swipe right until you see the “Head Cleaning” option.
  • Tap on “Start/Copy.”
  • Try these steps at least 5 to 6 times.
  • Again print Nozzle Check Pattern. 
  • Replace the Cartridge or BJ Tank if you don’t see ink on the paper.
If the printhead is damaged, you can replace BC-21e Color BJ Cartridge.
How do you replace a BJ Tank in a BC-21e Color BJ Cartridge?
When you replace a BJ tank and the Canon printer is turned on, I will say, leave the BJ cartridge as it is. You can see Color Ink Empty or Black Ink Empty notice in the MultiPASS. Make sure you replace the relative ink tank.        
  • On your Canon printer, two options appear Function and Resume and look for CARTRIDGE. Once you find it, click press this button.
  • Lift the Printer cover or Automatic Document Feeder.
  • Wait a while, and printer carriage doesn’t work.
  • If you see carriage is centered, locate the black BJ tank on the right and the color BJ tank on the left.
  • Pull the tab and discard the empty BJ tank.
  • Open or unbox the new BJ tank, then slide it into the empty slot.
  • Press on the tab until it snaps into place.
  • Tap on “Cartridge” and close the Printer Cover.
  • Perform printhead cleaning once.       
Also read : How to Download Konica Printer Driver Manually
How to replace the ink cartridge on the Canon printer?
If there is no ink remaining or the level is low, you should replace the ink cartridge with the below steps;
  • Step 1- Tap on the “Cartridge” button on your Canon printer.
  • Step 2- Pull the Printer Cover up and wait until the carriage is centered.
  • Step 3- Locate the empty ink tank and unlock the cartridge by lifting the lever.
  • Step 4- Discard the ink cartridge from MultiPASS.
  • Step 5- Take out the BJ cartridge packaging.
  • Step 6- Slide and place the new cartridge against the holder’s back.
  • Step 7- Lock the cartridge by pressing down the lever.
  • Step 8- Tap on “Cartridge,” close the cover and perform printhead cleaning.         
Try printing with a Canon printer after you perform all the above instructions. This time ink should print perfectly on your paper.      
2 days ago
Unfiled. Edited by matthew taylor 2 days ago
matthew t How to fix printing issues in Canon IJ printers
Canon printers are multi-functionality printers available to copy, scan, and even fax your documents and images, other than only print them. The Canon printers support printing from your PCs as well as other devices such as smartphones, iPads, tablets, and more. In addition, they are flexible enough to be used from any corner of your home using the wireless connectivity option it supports. 
Troubleshooting Canon printer’s printing issues
Like any other printer, the Canon printer also comes across certain errors and issues. Its printing issue may arise due to more than one cause. One may encounter the issues such as not printing, printing blank pages, not responding, wireless printing not working, etc. Given below are some of the ways to deal with such problems in your Canon printers. 
Canon IJ printer’s not printing issue
You can fix your Canon IJ printer issues using some of the simple steps mentioned below:
  • Firstly, you need to ensure the power supply to your printer by checking the power cord if it is connected properly or not.
  • To begin with the Canon IJ printer troubleshooting, press and hold the power button of your printer.
  • Check if the flashlight of your printer is flickering. If it is, wait for it to get lit.
  • Your Canon printer wire connected to your PC should not be loose. If it is, plug it in tightly.
  • You need to ascertain the USB cable you are using to connect to your PC and printer must be compatible with both devices.
  • Check for the network connections to ensure the wireless connection method of printing with your Canon IJ printer.
  • Make sure the papers are loaded in an arranged manner on the paper tray of your Canon printer.
  • You will be able to print with your device only if your printer is added to your device. If not, add your printer manually.
  • You must ensure the correct configuration of your Canon IJ printer to resolve not printing issue.
Canon IJ printer not responding issue
This issue arises in your Canon printers when your printer loses communication with your PC or a MAC. You can fix this issue using the steps given below:
  • Try resetting your PC operating system and then proceed with the printing process.
  • On having low signal strength, it is recommended to get your printer near your network router's range.
  • You can check your printer's signal strength by printing the Network Settings sheet and do the required adjustments to fix the problem.
  • To ensure your printer is in communication with your network router, power off your printer and router and then power on both the devices.
  • Try turning off the activated firewall software, which may be blocking the connection between the PC and the printer.  
  • Check whether or not your PC and a Canon printer are connected to the same network.
2 days ago
Unfiled. Edited by matthew taylor 2 days ago
matthew t Canon printer error codes and resolving techniques
Your Canon printer may encounter numerous issues while you attempt to print, scan, and copy your documents and images. These issues occur in the form of error codes, and each error code signifies a different issue arising while you operate your Canon printer.
Read more : How to download Kyocera printer drivers on windows 
There may be different reasons behind these error codes in your printing process. The most common reason for these error codes is when your printer is unidentifiable to its connected devices. Some of the reasons include (not limited to) the following issues:
  • Paper jam 
  • Ink cartridge 
  • Connection issue
  • Uninstalling or reinstalling of your printer
Error codes and fixing techniques
Below are a few error codes one may encounter while performing different functions with their Canon printers. They are as follows:
  • E02: It occurs when your printer runs out of paper. 
  • To fix this, you need to reload your paper tray with the bundle of sheets in an arranged manner.
  • E03: This code results from paper jamming in your Canon printer or the cover of your printer opened.
  • Make sure you avoid the opening and closing of the cover during the printing process. Also, if the paper is jammed inside your printer, try to remove it by pulling it with your hands slowly and then pressing the printer’s OK button.
  • E04: This error code comes as a result of incorrect installation of your ink cartridges. 
  • You can consider pull back the output tray to remove the ink cartridges and reinstall them correctly.
  • E05: This comes as a result of unidentifiable ink cartridges. 
  • You may consider rechecking your printer’s ink cartridges, installing them correctly, or replacing them with appropriate and compatible cartridges to get over this error.
  • E08: This error reflects when your printer’s ink absorber is almost full.
  • This can either be resolved by resetting your printer or by replacing the ink absorber of your printer.
  • E09: If this error arrives, the protective material or a tape is still attached to the cartridge holder.
  • To avoid this error, pull out the tape or a protective layer of your ink cartridge holder.
  • E11: This happens when current print settings do not allow printing.
  • To overcome this error, the print settings must be changed.
  • E12: When specific data seems unprintable, this error occurs.
  • In this case, you need to make sure authentic Canon FINE cartridges of all colors are installed and then try printing once again.
  • E13: This error is possible when your ink cartridge is empty.
  • In this case, you can consider using the genuine Canon cartridges for eminent printing.
  • E14: Unrecognizable ink cartridges lead to such errors.
  • You can check whether the cartridges are installed properly. It may also be possible the ink cartridges are incompatible with your printer. Ensure using correct and compatible ink cartridges.
  • E16: When your printer runs out of ink, this error is possible.
  • You can replace the ink cartridge with the new and compatible one. You can also press and hold the printer’s Stop button for at least 5 seconds to continue with the printing in the case when ink is about to run out.
2 days ago
Unfiled. Edited by matthew taylor 2 days ago
matthew t Fixing Canon Printer ‘Not Responding’ Issue
If you’ve installed your new Canon printer model or trying with an older one, then your printer doesn’t sometimes respond when you connect to your system or device.
Several reasons can be behind the Canon printer Offline error as your device may not communicate to the canon printer, and simultaneously there are various possible solutions as well. In this article, we’ll try covering up each possible cause and solution.         
A few solutions of printer not responding are;
  • Reset your canon printer
  • Update printer drivers
  • Check the network communication
  • Reinstall the drivers if required.
Here are complete solutions in detail, read and try on your printer.
Read more : How to fix Epson printer not printing issue
Reset the Canon Printer –
Resetting is the best solution for your Canon printer to respond to the system. Go through below steps
  • Turn Off your Canon printer model by powering it off.
  • Remove the USB cable if connected.
  • At least for 10 minutes, unplug the printer power.
  • Once 10 minutes are finished, plug the printer power back in.     
  • Reconnect the data cable for a communication issue solution.
  • Turn on the printer again.
  • Now check whether you can print or not.
  • In case, Canon printer isn’t printing, and you can access, remove and replace the carriage ink.
  • In network models, the errors can occur due to a new router name or password change, etc.
Reinstalling Your Canon Printer Drivers
Old canon printer drivers may be uncorrupted or not supporting your system now. Therefore, it requires reinstallation or update.
  • Go to a Canon printer official site, for example, ij.start.canon or canon.com/ijsetup.
  • Once you open the Canon support site, use your model number to download the correct Canon printer drivers.  
  • Follow on-screen instructions to install the file and solve the issue.
Also read : How to check epson printer not printing properly ?
Solve Network Communication issues -
  • Check and state if there is an error code, then address it, continue with the next move.
  • If you didn’t change your wireless network using a router, password, or anything, then turn off your Canon printer and unplug the wireless router. Then plug it in after 15 seconds.
  • Power on the printer and try printing. If you can’t find any improvement, then follow the next step.  
  • You have to print the network setting as it shows information like connection status – Active or inactive. If you see the printer is connection inactive or incorrect router information, then reconnect the network.
Check Your WiFi Connection  
  • When the Canon printer connects to the wireless network without any hardware change, then reboot your PC.
  • Perform wireless setup or reestablish the wireless network connection.
  • In the case of Virtual Private Network connection, disconnect from the VPN and check whether it’s interfacing printer communication.    
Reboot your Wireless or Wired Router/Modem
If your router or other modem isn’t working properly or communicating with systems, then powers cycle the router with the below steps;
  • Disconnect the power 
  • Reconnect it after 30 seconds.
  • The router or modem booting may take time.
  • After you reestablish the proper connection, the communication should be recreated if this was the issue. 
9 days ago
Unfiled. Edited by matthew taylor 9 days ago
matthew t Troubleshooting Booklet Printing in Canon
Canon printers are used in most printing works, and printing a booklet is one of them. Canon all-in-one printers come with a feature called booklet printing function. You can use Reader and Acrobat X or Acrobat and Reader 9 to print a booklet using a Canon printer. Though booklet printing is easy, it may cause some issues as well.
First, we’ll show you how you can print a booklet with a Canon printer;
How to print a booklet?
Print one side of the sheet to create a booklet, then fold it half. When you staple the sheet, it’ll be a booklet.
  • Open the file that you want to print as a booklet.
  • Select print to open the printer driver setup window.
  • In the Page Setup Tab, look for the Page Layout list.
  • Then, click on Booklet.
  • On the left side of the window, you’ll quickly see the current settings for your booklet.   
  • In the Printer Paper Size list, choose the paper size to print.
  • Now, move to Specify option and set the margin, blank page and Page Border in the dialog box.
  • Click OK and execute booklet printing.
Also read : How to download and install Brother HL2270DW Driver
Fix Issues while creating the booklet 
Creating a booklet or printing it can sometimes experience issues that you can troubleshoot using a few settings. For example, when you print a booklet using a Canon printer, make sure the paper is set correctly after the one-side printing.   
Enable Duplex Unit –
If you are using a duplex unit or it’s an option, then you’ve to enable this option in the printer driver;
  • Go to Settings on your device or Windows.
  • Open Devices and click Printers & scanners.
  • Choose your device to configure.
  • Click Manage > Manage your device > Printer properties.
  • Print settings screen appears and opens Device Settings. 
  • Close to Device Information, select the “Retrieve Device Status Information” option to enable the duplex unit.
Set up Basic Booklet Printing -
If your device hasn’t the duplex option, then skip the above procedure and directly apply the below steps;
  • Open the application and click on the print menu.
  • Then, click on your current device.
  • According to your application, a prompt may appear, for example, Properties.
  • In the print settings screen, open Finishing or Basic Settings.
  • In the Print Style, select Booklet Printing.
  • Click on the Booklet option, and detailed Settings for Booklet dialog box appears.
  • Here, click Book Opening and choose the binding option.
  • Click on Specify Booklet Gutter, then select the gutter width > OK.
Contact the Canon printer tech support team if the basic settings don’t help you print the booklet correctly.   
Read more : How to download and install Brother Printer HL2270DW Driver
9 days ago
Unfiled. Edited by matthew taylor 9 days ago
matthew t MS Office error "We've run into a problem with Microsoft 365 subscription"
Your Microsoft 365 subscription may show errors sometimes when you try to sign in, install to Office. Across the Office app's top, you may receive a yellow warning message –
"ACCOUNT NOTICE. We've run into a problem with your Microsoft 365 subscription and need your help to fix it." 
This notification is shown due to an account issue. When your Microsoft 365 subscription payment isn't completed, and it may trigger a problem. For example, if you expired or canceled a credit card or any other reasons where the payment is declined, then your Microsoft 365 would be suspended.
Also read : How to download and install Zebra ZP450 Driver
Check below instructions and follow steps to resolve this error;
1 – Check and Ensure Your Microsoft 365 is Active
  • Close Office apps on your system.
  • Go to office.com and click Sign-in.
  • Enter account credentials and log in.
  • Open "Services & Subscriptions" and click on Microsoft 365.
  • Review the details and renew the subscription.
  • If you still see the "ACCOUNT NOTICE" on Office Apps, work with the next section.
2 – Keep your payment information up-to-date
  • Use your browser to visit account.microsoft.com.
  • Click Account and enter sign-in details.
  • Open Payments on your account.  
  • Update the payment method if you face trouble.
  • Updating the information will remove the error, hence restart the MS Word.
If updating payment information doesn't help you resolve the error, you can follow the following step or methods.
3 – Install the Microsoft Support and Recovery Assistant
The Microsoft Support and Recovery Assistant tool can help you identify the activation issue and fix issues as well. 
  • Go to Microsoft official to download Microsoft Support and Recovery Assistant.
  • Once you download this tool.
  • Choose a browser from the show list.
  • A prompt occurs to Install the tool.
  • Accept software terms by clicking on I Agree.
  • Click Yes and follow instructions to troubleshoot the activation issue. 
4 – Deactivate and reinstall Office 
  • If the above tool didn't fix the issue, then reinstallation is the best way.
  • First of all, sign out from Office to deactivate it.
  • Uninstall Office using Easy fix tool.  
  • Go to office.com/setup or Microsoft365.com to re-download Office.
  • Double click on the downloaded installer to Reinstall Office.
If this method doesn't help, contact Microsoft support for tech issues.     
Read more: How to download and install zebra zp 450 ctp driver
9 days ago
Unfiled. Edited by matthew taylor 9 days ago
matthew t Canon's new PIXMA all-in-one wireless photo printers
Canon PIXMA inkjet printers are widely used, and its two new variants are now available to purchase. The company announced two new photo printers-
· The Canon PIXMA TS3520 Wireless All-in-One Printer
· The Canon PIXMA G620 Wireless MegaTank Photo Printer
Below are details included of both printers to decide a good one for you.
Canon PIXMA TS3520 Wireless All-in-One Printer 
Canon PIXMA TS3520 is designed for students and obviously Canon users. It guarantees an enhanced user experience and easy set-up process as there is user-paced and a web-based navigation manual running with the TS3520.
The TS3520 includes rear tray paper feeding, a four-color ink system and smart device wireless connectivity. Also, the AirPrint and Mopria Print Service for mobile printing capabilities and the 1.5" LCD screen are included to monitor the status.     
The color variants are in black and white. For the smart device available on Android and iOS, the device should have connected to the same network and installed Canon PRINT Inkjet/SELPHY app.  
Read more : How to install Sharp printers Drivers
The TS3520 CL-276 dye color inks and PG-275 pigment black inks with up to 4800 x 1200 dpi resolution. 17.2" long, 12.9" wide and 5.8" in height with less than 9 lbs weight. With the compact design, printing, scanning and copy can be easily done.
The TS3520's hybrid ink system results in sharp black text. The user can load white paper from the rear paper tray or turn it into photo paper where it can give up to 5" x 7" sized borderless photos. It takes approx 65 seconds to print for borderless 4" x 6" photos.
Canon PIXMA G620 MegaTank Photo Printer
This photo printer is designed for users who require high-quality photo prints with a continuous ink supply system. The new Canon PIXMA G620 MegaTank Photo Printer guarantees approximately 3,800 4" x 6" color prints page yield.
MegaTank printers reduce the requirement of refilling ink tanks again and again.
This printer ensures an expanded color gamut as it uses six-color dye-based ChromaLife 100 inks with red and gray inks. 
 Based on the paper and ink supplies cost, Canon says that with the G620, around 2.5 cents are the cost per 4" x 6" color photo print.
It takes around 47 seconds to print a 4" x 6" borderless print. The PIXMA G620 MegaTank can use semi-gloss, gloss and matte paper types, and its compatible with specialized media, including Magnetic Photo Paper, Photo Paper Pro Luster, Iron-On Transfers, Restickable Photo Paper and Premium Fine Art Rough.
This printer can generate up to 8.5" x 11" borderless photo prints for users who need larger prints. Built-in Wi-Fi connectivity is added to print from anywhere in your home using Services like AirPrint and Mopria Print; as well, Canon Print App is compatible with the G620. The print, scan and copy features can handle 10 sheets of 5" x 7" or 20 sheets of 4" x 6" or up to 100 sheets of plain paper.
The range of wireless photo printers is large in Canon, hence its your choice to get one depending on your need.

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